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Services Detail

Care Coordination & Administrative Support

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Services Description

Our Care Coordination & Administrative Support services ensure that all aspects of care are organized, documented, and communicated clearly. This service supports continuity of care by connecting patients, families, and healthcare providers while managing the administrative details behind the scenes.

Care coordination helps ensure services are delivered efficiently, safely, and in alignment with clinical care plans and Ontario healthcare standards.

Care Coordination

Coordination of care across healthcare providers, including physicians, hospitals, specialists, and community services, to support seamless and consistent care delivery.

Clinical Documentation

Accurate and timely documentation of care activities, assessments, and clinical updates to support continuity, compliance, and informed decision-making.

Scheduling & Service Management

Support with scheduling visits, managing care timelines, and adjusting services as care needs change.

Referrals & Follow-Ups

Coordination of referrals, follow-up appointments, and communication with external healthcare providers as part of the overall care plan.

Communication & Support

Ongoing communication with patients and families to provide updates, answer questions, and ensure clarity around care plans and next steps.

Who This Service Is For

How Care Is Delivered

Care coordination supports both home-based and clinic-based services.

Scope & Quality Assurance 

All care coordination and administrative support services are delivered in accordance with:

Included Services

Care is documented in secure Electronic Medical Records (EMR) to ensure continuity, compliance, and coordinated care across the healthcare team. 

Contact Us

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Hours of Operation

Monday – Friday: 8:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed