Privacy Policy

Complete Care 

Last Updated: 03rd Jan 2026

1. Introduction

Complete Care (“Complete Care”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal information collected through our website. This Privacy Policy explains how we collect, use, disclose, and safeguard information when individuals visit or interact with the Complete Care website. 

This Privacy Policy applies only to information collected through the website and related electronic communications. 

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through: 

• Our website and online contact forms 
• Email or electronic communications initiated through the website 
• General inquiries, service requests, or employment-related inquiries submitted online 

This Privacy Policy does not replace: 

• Any consent forms 
• Privacy notices 
• Service agreements 
• Clinical or healthcare privacy documentation 

provided directly to clients receiving healthcare or home-care services from Complete Care. 

3. Information We Collect

a) Personal Information

We may collect personal information that you voluntarily provide, including: 

• Name 
• Email address 
• Phone number 
• Mailing address 
• Information submitted through contact or inquiry forms 
• Employment-related information (if applying for a role) 

b) Health Information

Complete Care does not intentionally collect personal health information through the website unless explicitly stated and consented to. 

If health-related information is voluntarily submitted through a form or email: 

• It is handled with appropriate confidentiality 
• It is managed in accordance with applicable healthcare privacy legislation in Ontario 

c) Technical Information

We may automatically collect limited technical information, such as: 

• IP address 
• Browser type 
• Device type 
• Pages visited and time spent on the website 

This information is used solely for: 

• Website functionality 
• Performance monitoring 
• User experience improvement 

4. How We Use Personal Information

Personal information collected through the website may be used for purposes including: 

• Responding to inquiries and service requests 
• Providing information about our services 
• Scheduling consultations or follow-ups 
• Recruitment and employment evaluation 
• Website analytics and improvements 
• Legal, regulatory, or compliance obligations 

We collect and use personal information only as necessary for identified and legitimate purposes. 

5. Disclosure of Information

Complete Care does not sell, rent, or trade personal information. 

Personal information may be disclosed only: 

• To service providers supporting our website or operations, under confidentiality obligations 
• \As required by law, regulation, or court order 
• To protect the rights, safety, or property of Complete Care, our clients, or others 

6. Consent

By submitting personal information through our website or contacting us electronically, you consent to the collection, use, and disclosure of information as outlined in this Privacy Policy. 

Consent may be withdrawn at any time, subject to legal or contractual restrictions. 

7. Cookies & Analytics

Complete Care may use cookies or analytics tools in the future to understand website usage and improve performance. 

If implemented: 

• Cookies will not be used to collect health information 
• Data will be used only for analytics and site improvement
• This Privacy Policy will be updated accordingly 

Visitors may adjust browser settings to refuse cookies if desired. 

8. Data Security

Complete Care maintains reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, use, or disclosure. 

While appropriate measures are taken, no website transmission can be guaranteed to be fully secure. 

9. External Links

Our website may contain links to third-party websites. Complete Care is not responsible for the privacy practices, content, or security of external sites. 

Visitors are encouraged to review third-party privacy policies independently. 

10. Jurisdiction

This website is intended for individuals located in Ontario, Canada, particularly the Mississauga region. 

This Privacy Policy is governed by the laws of the Province of Ontario and applicable Canadian privacy principles.

11. Changes to This Privacy Policy

Complete Care may update this Privacy Policy periodically to reflect changes in website practices or regulatory requirements. 

Updates will be posted on this page with a revised “Last Updated” date.